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Featured Resource Think Cultural Health - Cultural Competency Continuing Education ProgramsPrimary Category: Diversity/Inclusion Type: eLearning (computer-based training, webinars, networks, blogs, etc) Description: This site, sponsored by the Office of Minority Health, offers the latest resources and tools to promote cultural competency in health care. You may access free online courses accredited for continuing education credit as well as supplementary tools to help you and your organization promote respectful, understandable, and effective care to your increasingly diverse patients. Date Added: 9/21/2010 Submitted By: Shelly Hegerle (Community HealthCare Association of the Dakotas) |
Diversity/Inclusion
| 8/01/2012 | 
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How to Attract Culturally Diverse Providers Serving Culturally Diverse Populations (PDF 2644536kb ) Primary Category: Diversity/Inclusion Type: Resources to download or order Description: This document provides best practices in recruiting culturally diverse providers in Community Health Centers. Submitted By: na |
| 9/30/2011 |
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Cultural Competence at a Community Health Center Primary Category: Diversity/Inclusion Type: eLearning (computer-based training, webinars, networks, blogs, etc) Description: As community health centers strive to reach 30 million patients by the year 2015, our ability to deliver both culturally and linguistically appropriate health care services will be a crucial element as we all strive to improve health outcomes for all patients. As leaders in health care delivery, our ability as community health centers to provide high quality, performance-based health care will depend on our ability to be responsive to our communities’ changing demographics, cultural uniqueness, linguistic needs, and demand for equal treatment. This 90-minute webinar is designed to show a successful community health center model that responds to the cultural and linguistic needs of the populations we serve. By intentionally incorporating cultural competence into the health care delivery system, quality of care and patient safety are enhanced. Presented: March 11, 2011 Cost: $75 |
| 9/19/2011 |
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The Graying of the Workforce and Implications for Health Centers - Human Resources #9 by Jacqueline C. Leifer, Esq. and Michael B. Glomb, Esq. Primary Category: Employee Relations Type: Resources to download or order Description: As the baby boom generation begins to retire, employers (including health centers) will find themselves scrambling for qualified workers, and having to accommodate varying work schedules and levels of productivity. This Information Bulletin : 1) examines legal and practical challenges presented by the aging of the health center workforce,and 2) explores issues, such as discrimination and labor shortages that could arise in an aging workforce (2007, 12 pages, FREE) |
| 9/19/2011 |
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Policies and Protections Related to Employee Harassment and "Bullying" in the Workplace and Whistleblower Retaliation Primary Category: Policies and Procedures Type: Resources to download or order Description: by Uri Bilek, Esq. and Michael B. Glomb, Esq. Bullying or harassment can have significant negative effects on a workplace. This information bulletin gives examples of conduct that may constitute harassment or bullying, and whistle-blower retaliation. The bulletin identifies steps a health center can take to minimize such behavior as well as protect itself from potential liability (2010, 12 pages, FREE). |
| 9/13/2011 | 
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Mentoring Program Handbook (Doc 172776kb ) Primary Category: Workforce Development Description: A great resource outlining a mentoring program that has been used in a facility. Good for anyone looking to implement a mentoring program. Submitted By: na |
| 9/13/2011 |
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Taking Notes During an Interview (Doc 28672kb ) Primary Category: Recruiting/Marketing Type: HR Tools & Templates (policies, forms, position descriptions, etc) Description: Great resource outlining the do's and don'ts of note taking during interviews. Submitted By: na |
| 8/12/2011 |
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Medical Spanish/English Translator--Free Primary Category: Compliance/Legal Type: Miscellaneous/Other Description: This Duke AHEC website is the best I have found to translate medical English/Spanish with pronunciation free. There is a mobile app to download that does cost. Easy to use. Submitted By: NICGORSKI, DARLENE |
| 8/12/2011 |
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Cultural Competence: Culture, Language and Health Literacy (HRSA) Primary Category: Diversity/Inclusion Type: Professional Organization Website Description: This HRSA website is the best on cultural competency. It is free and has great resources as we deal with diverse patients and Joint Commission Standards. Submitted By: NICGORSKI, DARLENE |
| 8/12/2011 |
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It's a Dog's World - Customer Service Training for Health Venues Primary Category: Workforce Development Type: Resources to download or order Description: It is the best customer/patient service comprehensive training program I have ever run across. It can be rented or purchased. Has training materials and is funny!! Submitted By: Darlene Nicgorski |
| 8/12/2011 |
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Increasing Workforce Diversity in Underserved Communities through Collaboration [NACHC HR Webinar Series] Primary Category: Diversity/Inclusion Type: eLearning (computer-based training, webinars, networks, blogs, etc) Description: HR Webinar presented by Kerry Hydash on July 19, 2011. Description: Increasing and diversifying the health care workforce remains a difficult task. Panelists will provide an overview of four distinct efforts taking place through community collaborations that include partners from local workforce investment boards, community health centers, a health center network, and educational partners. Submitted By: Admin |
| 9/24/2010 |
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Conducting Effective Job Interviews in Compliance with Federal Employment Discrimination Laws Primary Category: Hiring/Credentialing Type: Resources to download or order Description: This is an 8-page information bulletin in the HR Series published by NACHC. The bulletin provides an overview of the Federal employment discrimination laws that impact interviews of prospective health center employees and offers “do’s” and “don’ts” tips. (2004, 8 pages, FREE) Submitted By: VIETH, BETSY |
| 9/21/2010 |
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Think Cultural Health - Cultural Competency Continuing Education Programs Primary Category: Diversity/Inclusion Type: eLearning (computer-based training, webinars, networks, blogs, etc) Description: This site, sponsored by the Office of Minority Health, offers the latest resources and tools to promote cultural competency in health care. You may access free online courses accredited for continuing education credit as well as supplementary tools to help you and your organization promote respectful, understandable, and effective care to your increasingly diverse patients. Submitted By: Shelly Hegerle (Community HealthCare Association of the Dakotas) |
| 9/21/2010 |
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Society for Human Resources Management (SHRM) Primary Category: General Human Resources Information Type: Professional Organization Website Description: The Society for Human Resource Management (SHRM) is the world’s largest association devoted to human resource management. SHRM’s website has a wealth of information that is free and available to the public. For an annual fee ($160/year as of 2010), you will have access to many more resources. SHRM also provides professional development and continuing education. Submitted By: Joy W. Trigg, SPHR (CHC of Burlington, VT) |
| 9/21/2010 |
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American Society of Training & Development (ASTD) Primary Category: HR Professional Development Type: Professional Organization Website Description: ASTD is the world’s largest association dedicated to workplace learning and performance professionals. Many free resources and documents are on the website; however some free resources, including most of the social networking and other interactive tools are available to members only. Submitted By: Training & Technical Assistance (NACHC) |
| 9/21/2010 |
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Diversity Executive Primary Category: Diversity/Inclusion Type: eLearning (computer-based training, webinars, networks, blogs, etc) Description: Diversity Executive is an online resource for diversity and inclusion-related news, conferences and other educational opportunities, articles and other resources. Membership is not required. Subscribe to the Diversity Executive Magazine for free. |
| 9/21/2010 |
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Diversity Inc. Primary Category: Diversity/Inclusion Type: eLearning (computer-based training, webinars, networks, blogs, etc) Description: DiversityInc is a leading publication on diversity and business. We also publish DiversityIncBestPractices.com, a web site dedicated to the in-depth knowledge of diversity management and best practices. DiversityInc also holds monthly webinars and has two annual national events. Membership is free for online access. |
