National Association of Community Health Centers, Inc.

Practice Operations Management Seminars, Levels I and II

In the next 5 years major evolutions in the practice of medicine will happen. Health Centers should be prepared to be flexible, learn new approaches, and adapt to the changes in the delivery of care. These changes will require specialization, and continuing education will become mandatory to keep knowledgeable. All of these changes will be facilitated by high-speed communications among all health care providers. NACHC has developed and updated all national trainings to assist health centers meet this new challenge.

Prepare yourself and your staff to be leaders! NACHC’s Practice Operations Management, Levels I & II (POM) training seminars provide tools to help your health center gain insight into the issues that will impact the ever-changing healthcare environment. This coming New Year, attend a POM I training and learn what “innovative culture” can mean for your organization – or, come to the advanced POM II session and find practical methods and tools to help you balance the demands for care with resources and productivity at your health center. See below for more on these dynamic seminars!

Practice Operations Management, Level I Training Schedule
May 29 - 30, 2013
POM I – Le Méridien Philadelphia
Philadelphia, PA
*Early bird deadline: May 15, 2013
Online registration deadline: May 22, 2013
Register here online for POM I – Philadelphia

Hotel Information
Le Méridien
1421 Arch St., Philadelphia, PA 19102
Telephone: (215) 422-4300
Toll Free: (800) 543-4300
Group Rate: $169 single/double occupancy
Hotel Reservation Cut-Off date: April 29, 2013
Reserve your space here.

Why will a POM I training benefit you and your staff?
After this two-day seminar, you will be able to:

Employ the fundamental rules of proficient customer service.
Increase the efficiency of front desk operations.
Improve patient-staff interactions and well as health center processes and systems that affect the patient experience.

Download the POM I training brochure for more information, including mail/fax-in registration form.

Practice Operations Management, Level II Training Schedule
June 19 - 20, 2013
POM II – Doubletree Downtown Los Angeles
Los Angeles, CA
*Early bird deadline: June 5, 2013
Online registration deadline: June 12, 2013
Register here online for POM II – Los Angeles

Hotel Information
Doubletree Los Angeles Downtown
120 South Los Angeles St., Los Angeles, CA 90012
Toll Free: 1-800-HILTONS
*Use the group code: NAC to receive our special group rate
Group Rate: $149 single/double occupancy
Hotel Reservation Cut-Off date: June 4, 2013
Reserve your space here.

Why will a POM II training will benefit you and your staff?
After this two-day seminar, you will be able to:

Successfully manage improvement process
Balance the demands for care with resources and productivity.
Use critical management principles to perform self-assessments.

Who should attend this training?
Health Center CFOs, COOs, executive management, other managers, front desk staff

Pricing Information
Early bird Registration Fee: $425
Regular and On-Site Registration Fee: $475

Download the POM II training brochure for more information, including mail/fax-in registration form

Cancellations received five calendar days on/before the seminar date will be assessed a $100 processing fee.
Cancellations received after the five-day period are nonrefundable and non-transferable.
"No-shows" are non-refundable

12-18-2012		2013 POM Level II Brochure (4141kb) 2013 POM Level II training brochure
12-18-2012		2013 POM Level I Brochure (525kb) 2013 POM Level I training brochure

Training & Technical Assistance

Practice Operations Management Training Seminars

Practice Operations Management Seminars, Levels I and II