Training & Technical Assistance

Practice Operations Management Training Seminars

 
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Practice Operations Management Seminars, Levels I and II

 

Prepare yourself and your staff to be leaders! NACHC’s Practice Operations Management, Levels I and II (POM) training seminar provides tools to help your health center gain insight into the issues that will impact the ever-changing healthcare environment. 

 

Register now for a POM I training to find out the answers to questions relating to improving health center customer service, patient-staff interactions, reporting systems and more!

Why will a POM I training will benefit you and your staff?
After this two-day seminar, you will be able to:

  • Develop systems that result in success for the center and the patients
  • Review best practices related to improving customer service
  • Implement health center processes and systems that affect the patient experience
  • Review critical functions staff and management should consider to increase the effectiveness of front desk operations.
     

Attend a POM II training and find practical methods and tools to help you balance the demands for care with resources and productivity at your health center.

This ground breaking training will feature a 5-Star Approach to Operations Excellence built on a foundation of effective management of the following areas in the health center, including: ProfitabilityHuman ResourcesFacilitiesSatisfaction, and The Manager and the Process

Why will a POM II training will benefit you and your staff?
After this two-day seminar, you will be able to:

  • Successfully manage improvement process
  • Balance the demands for care with resources and productivity.
  • Use critical management principles to perform self-assessments.


View Upcoming Trainings Below!

 

Practice Operations Management, Level II (POM II)
June 25-26, 2014 
POM II – Hampton Inn & Suites New Orleans Convention Center
New Orleans, LA

*Early bird registration deadline : June 11, 2014
Online registration ends June 18!

Register here for online for POM II - NOLA 

Hotel Information  
Hampton Inn & Suites New Orleans Convention Center
1201 Convention Center Blvd., New Orleans, LA 70130
Toll Free: 1-800-292-0653 
Group Rate: $169 single/double occupancy

PLEASE NOTE: Make your room reservations one at a time to receive the group rate!
Hotel Reservation Cut-Off date: June 3, 2014

Click here to reserve your space. 

Download the POM II training brochure for more information, including mail/fax-in registration form.

Save the date! Practice Operations Management, Level I (POM I)
August 6-7, 2014
POM I – Doubletree by Hilton Hotel
Bethesda - Washington, DC

*Early bird registration ends July 23!
Online registration ends July 30!

Register here online for POM I - Bethesda - Washington, DC

Hotel Information
Doubletree by Hilton Bethesda - Washington, DC
8120 Wisconsin Ave.
Bethesda, MD
TEL: 301-652-2000 
Group Rate: $139 single/double occupancy

PLEASE NOTE: Make your room reservations one at a time to receive the group rate!
Hotel Reservation Cut-Off date: July 15, 2014

Click here
 to reserve your space.

Download the POM I training brochure for more information, including mail/fax-in registration form.
 

Who should attend these training?
Health Center CFOs, COOs, executive management, other managers, front desk staff

Pricing Information

Registration Fee: $425 if received before early bird deadline
On-Site Registration Fee: $475 if received after early bird deadline

Continuing Education

Earn up to 16.5 CPE Credits
Field of Study: Specialized Knowledge and Applications
Delivery Method: Group-Live

Additional Information 

Prerequisites: None
Advance Preparation: None

The National Association of Community Health Center (NACHC) is registered with the National Association of the State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be addressed to the National Registry of CPE Sponsors, 150 Fourth Avenue North, Nashville, TN, 37219-2417 or by visiting the web site: www.nasba.org.

For more information, contact Sherry Giles at sgiles@nachc.com, or (301) 347-0400.

  • Cancellations received five calendar days on/before the seminar date will be assessed a $100 processing fee.
  • Cancellations received after the five-day period are nonrefundable and non-transferable.
  • "No-shows" are non-refundable
     

 

 


 

 

 


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